JD for your reference ,
We are Hiring For The Position of Sr. Data Analyst Process Excellence
Find the JOB DESCRIPTION
Synthesize current business intelligence or trend data to support recommendations for action.
Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
Perform data analysis, understand trends and provide insights on customer behaviour and business performance to the senior team.
Manage timely flow of business intelligence information to users
. Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders
. Create MIS and dashboards that are simple and intuitive to use.
Understand the information needs of the users, structure reports and provide detailed analysis basis the user needs.
Streamlining the process of data flow and data quality to improve data accuracy
. Provide periodic and ad-hoc reports to facilitate faster decision making.
Identify opportunities of automation and RPA in current processes through gap analysis and process mapping.
Designing automation and RPA solutions
Essential Skills / Competencies:
Strong visual design skills used in creating information dense, easy to understand reports and dashboards
Knowledge of relational, SQL and dimensional databases
Excellent analytics, logical, problem solving and numeracy skills.
Macros and VBA.
Advance MS Excel skills
Experience in working with multiple data bases / data warehousing.
Automation and RPA (UI Path) hands on exposure
Must be able to clearly communicate stakeholder reporting needs
Must be willing to work with and learn new technologies
Must be action oriented with excellent follow through
Must be accountable
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Back Office/Web/Transaction Processing
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time